Shipping policy
Shipping Policy
Thank you for shopping with GymNavy. All orders are made to order and fulfilled by our production partner.
Processing Time Orders are typically processed and dispatched within 5–10 business days after payment is confirmed. This does not include shipping transit time.
Shipping Times Once dispatched, estimated delivery times are:
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes charged by your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate with the carrier.